Refund Policy

Introduction

Welcome to FERVALITHO. We value your satisfaction and strive to address any concerns you may have with your purchase. This refund policy outlines the circumstances under which refunds can be issued and the process for requesting them.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• You must request a refund within 30 days of your purchase.
• The product must be unused and in the same condition that you received it.
• Proof of purchase is required to process your refund request.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Custom-made products
• Clearance items

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Provide your order number and details regarding the product in question. Upon receipt, we will review your case and notify you of the status of your refund.

Processing Times

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Us

If you have any questions regarding our refund policy, please reach out to us at:

FERVALITHO
123 Business Street, Suite 101
New York, NY 10001
Phone: (123) 456-7890